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mavontherilux

Privacy Policy

Your privacy matters to us. This comprehensive policy explains how mavontherilux collects, uses, and protects your personal information when you use our budget strategy platform.

Effective Date: January 15, 2025

Information We Collect

When you engage with mavontherilux's budget strategy platform, we collect various types of information to provide you with personalised financial planning services. Understanding what data we gather helps you make informed decisions about your privacy.

Personal Information You Provide

  • Name, email address, and contact details when you create an account
  • Financial information including income, expenses, and budget categories
  • Banking connection details when you choose to link accounts
  • Communication preferences and notification settings
  • Feedback, reviews, and customer service interactions
  • Profile information and personal financial goals

Automatically Collected Information

Our platform automatically gathers technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, and usage patterns within the application.

Data Type Collection Method Retention Period
Account Information User Registration Duration of account plus 7 years
Financial Data Manual Input/Bank Connections Duration of service plus 5 years
Usage Analytics Automated Tracking 24 months
Communication Records Email/Support Interactions 3 years after last contact

How We Use Your Information

mavontherilux processes your personal data to deliver comprehensive budget strategy services. Our primary purpose is helping you achieve financial clarity through personalised insights and recommendations tailored to your specific circumstances.

Service Delivery

We use your financial information to generate budget analyses, spending insights, and personalised recommendations. Your data enables us to categorise transactions, identify spending patterns, and suggest improvements to your financial habits.

Communication and Support

  • Sending account updates and important service notifications
  • Providing customer support and responding to your enquiries
  • Delivering educational content about budget management
  • Sharing relevant financial tips and platform updates
  • Conducting user research to improve our services

We never sell your personal financial data to third parties. Your budget information remains confidential and is only used to provide you with better financial planning tools.

Data Sharing and Third Parties

mavontherilux works with carefully selected partners to deliver our services effectively. We maintain strict controls over how your information is shared and ensure all partners meet our high privacy standards.

Service Providers

We share necessary data with trusted service providers who help us operate the platform. This includes cloud hosting services, payment processors, and analytics providers. These companies are contractually bound to protect your information and can only use it for specific purposes we've authorised.

Banking Partners

When you connect your bank accounts, we use authorised Open Banking providers who comply with strict UK regulations. These connections are secured through bank-grade encryption and you can revoke access at any time through your account settings.

Legal Requirements

We may disclose your information when required by law, regulation, or valid legal process. This includes cooperation with law enforcement, regulatory bodies, or court orders. We'll notify you of such disclosures unless legally prohibited from doing so.

Your Privacy Rights

Under UK data protection laws, you have comprehensive rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and transparent.

Access and Portability

  • Request a complete copy of your personal data we hold
  • Download your financial data in portable formats
  • Receive detailed information about how we process your data
  • Access historical records of your account activity

Correction and Deletion

You can update your personal information directly through your account dashboard. For data deletion requests, we provide options to remove specific information or close your account entirely. Some data may be retained for legal compliance purposes even after account closure.

Objection and Restriction

You have the right to object to certain data processing activities or request restrictions on how we use your information. This includes opting out of marketing communications while maintaining your service account.

Data Security Measures

Protecting your financial information is our highest priority. We implement multiple layers of security controls to safeguard your data against unauthorised access, theft, and misuse.

Technical Safeguards

All data transmission occurs over encrypted connections using industry-standard TLS protocols. Your financial information is stored in encrypted databases with restricted access controls. We regularly update our security systems and conduct vulnerability assessments.

Access Controls

  • Multi-factor authentication for all user accounts
  • Role-based access restrictions for mavontherilux staff
  • Regular security training for all employees
  • Automated monitoring for suspicious activity
  • Secure development practices and code reviews

International Data Transfers

While mavontherilux primarily operates within the UK, some of our service providers may process data in other countries. We ensure appropriate safeguards are in place for any international transfers, including adequacy decisions and standard contractual clauses.

Any data processed outside the UK maintains the same level of protection as required by UK data protection laws. We regularly audit our international partners to ensure compliance.

Cookie Usage and Tracking

mavontherilux uses cookies and similar technologies to enhance your experience and provide personalised services. Our cookie banner allows you to control which types of cookies you accept.

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like account authentication, session management, and security protections. Essential cookies cannot be disabled without affecting platform functionality.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform. This information helps us identify areas for improvement and optimise the user experience. You can opt out of analytics tracking through your browser settings or our privacy dashboard.

Data Retention Policies

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.

Active Account Data

While your account remains active, we maintain your financial data to provide ongoing budget analysis and historical comparisons. You can delete specific entries or categories at any time through your account settings.

Closed Account Data

After account closure, we retain certain information for compliance purposes. Personal identifiers and financial details are typically deleted within 90 days, while anonymised usage statistics may be retained longer for service improvement.

Updates to This Policy

We periodically update this privacy policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this document indicates when the policy was last updated.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Address: Ashmead Rd, Maybush, Southampton SO16 5DJ, United Kingdom
Phone: +441274637523

We typically respond to privacy enquiries within 5 business days and will work with you to resolve any concerns about your personal data.